GRAND HARBOUR CAREERS

ABOUT GRAND HARBOUR MARINA

Grand   Harbour Marina is a premier waterfront destination located in Lagoon City,   Brechin, Ontario — on the beautiful east shore of Lake Simcoe. Under new   ownership and management, we are transforming this iconic marina into a   destination defined by elevated service, exceptional amenities, and a genuine   passion for the boating lifestyle.

Our   public boat launch is one of the busiest and most important access points on   Lake Simcoe — a gateway to the water for hundreds of boaters, families, and   anglers throughout the season. We are committed to making that experience as   safe, smooth, and welcoming as possible, and our Boat Launch Attendants are   the people who make it happen.

THE ROLE

As a   Boat Launch Attendant at Grand Harbour Marina, you are the first point of   contact for every boater using our launch facility. You’ll manage the safe   and efficient operation of the boat ramp — collecting launch fees, directing   traffic, assisting boaters with launch and retrieval, maintaining the ramp   area, and ensuring that every person who uses our facility leaves with a   positive impression of Grand Harbour Marina.

This is   an active, outdoor role that requires patience, good judgment, and a   genuinely helpful attitude. Whether you’re guiding a nervous first-timer   through their first trailer backup or keeping a busy summer Saturday running   like clockwork — your calm, professional presence is what sets the tone for   the entire launch experience. No prior marina experience is required; we   provide full training.

KEY RESPONSIBILITIES

Launch Fee Collection   & POS

• Greet all boaters   arriving at the launch facility in a friendly and professional manner,   consistent with the Grand Harbour Marina standard of hospitality

• Collect all applicable   daily and seasonal launch fees accurately, processing cash, debit, and credit   payments through the marina POS system

• Issue launch passes,   permits, or receipts as required and maintain accurate records of all   transactions throughout each shift

• Reconcile daily launch   fee collections at the end of each shift and submit accurate records to   management

• Verify seasonal launch   pass holders and communicate any access issues or discrepancies to the   Harbour Master or Operations Manager

• Communicate current fee   schedules, pass options, and marina policies to boaters clearly and   courteously

Ramp Traffic Management   & Boater Assistance

• Actively manage the flow   of vehicles, trailers, and vessels at the boat ramp to ensure a safe,   orderly, and efficient launch and retrieval operation at all times

• Direct drivers and   boaters through the staging area, ramp approach, and retrieval lanes using   clear hand signals and verbal instruction

• Assist boaters with   launching and retrieving their vessels — including helping guide trailers,   steadying vessels at the dock, handling lines, and advising on ramp   positioning

• Provide patient, hands-on   guidance to first-time or inexperienced boaters, ensuring they feel supported   and confident throughout the launch process

• Manage queuing and wait   times during peak periods — keeping boaters informed, calm, and moving   efficiently without compromising safety

• Coordinate with the   parking area to ensure trailer parking is organized, accessible, and safe   throughout the day

Safety & Compliance

• Enforce all marina boat   launch rules, posted regulations, and safety requirements consistently and   respectfully with all users

• Monitor the ramp, dock,   and immediate water approach for any safety hazards, vessel congestion, or   dangerous conditions

• Ensure all users comply   with applicable Transport Canada regulations including the requirement for a   valid Pleasure Craft Operator Card (PCOC) for motorized vessels

• Manage access during   inclement weather, high-traffic events, or any conditions that compromise   safe ramp operation — consulting the Harbour Master as required

• Respond calmly and   appropriately to any on-site incidents, near-misses, or safety concerns —   notifying the Harbour Master immediately and completing any required incident   documentation

• Ensure adequate dock   lines, fenders, and docking aids are available and accessible at the launch   dock at all times

Ramp Area Maintenance   & Presentation

• Maintain the boat ramp,   staging area, dock, and surrounding grounds in a clean, clear, and   hazard-free condition throughout every shift

• Remove litter, debris,   weeds, and any obstructions from the ramp surface, dock, and approach areas   on a continuous basis

• Ensure all signage,   safety notices, fee schedules, and directional information at the launch   facility are visible, legible, and in good condition

• Monitor the condition of   the ramp surface, dock infrastructure, lighting, and surrounding fixtures —   reporting any damage or maintenance needs to the Operations team promptly

• Assist with seasonal   opening and closing of the boat launch facility, including setup, signage   installation, and winterization tasks as directed

Guest Relations &   Marina Communication

• Serve as a knowledgeable   and welcoming representative of Grand Harbour Marina for every boater,   angler, and family using the launch facility

• Provide helpful   information about marina services, amenities, fuel dock, Harbour Shop, and   the broader Lagoon City community to launch users

• Communicate proactively   with the Harbour Shop Host, Dockside Host, and Harbour Master to coordinate   guest needs and flag any operational concerns

• Maintain an accurate   daily launch log recording vessel counts, fee collections, pass validations,   incidents, and any notable observations for management review

• Represent the Grand   Harbour Marina brand in appearance, conduct, and attitude in every   interaction — on-site and in the parking and staging areas

WHAT WE’RE LOOKING FOR

Required

• Friendly, patient, and   calm under pressure — you can manage a busy Saturday morning lineup with good   humour and genuine helpfulness

• Confident communicating   directions clearly to people of all experience levels, including first-time   boaters and nervous trailer operators

• Reliable, punctual, and   self-motivated — you take ownership of your post and the experience it   creates

• Comfortable working   outdoors in all weather conditions throughout the boating season

• Physically active and   able to stand, walk, and assist with light physical tasks throughout a full   shift

• Comfortable with basic   cash handling and point-of-sale transactions — accuracy matters

• Must be at least 16 years   of age

Preferred (Not Required   — We Will Train the Right Person)

• Previous experience in a   public-facing, customer service, traffic management, or outdoor attendant   role

• Pleasure Craft Operator   Card (PCOC) or willingness to obtain prior to the start of the season

• WHMIS certification or   willingness to complete prior to start

• Basic knowledge of   trailer operation, boat launching and retrieval procedures, and marine safety

• Experience operating in a   busy public-use facility such as a boat launch, parking facility, campground,   or park

• First Aid / CPR   certification or willingness to obtain — an asset in a busy waterfront   environment

Why Join Grand Harbour Marina?

Lake Simcoe on your doorstep

Spend every     shift at one of Ontario’s most beautiful waterfront locations — a workplace     most people only ever visit on vacation.

No two days are the same

From     first-timers nervously backing a trailer to seasoned boaters arriving in     style — every launch is its own story.

A role that matters

You’re the     reason hundreds of boaters have a great start — and a safe return — every     single day of the season.

Be part of something new

Join a     growing team under new ownership that is building Grand Harbour Marina into     one of Lake Simcoe’s premier destinations.

Flexible seasonal scheduling

Ideal for     students, outdoor enthusiasts, and anyone who wants to spend their summer     by the water with a flexible schedule.

Training & growth

Full     on-the-job training provided. Reliable team members are welcomed back each     season and considered for expanded roles.

Ready to Work Where the Water Begins?

If you enjoy the outdoors, thrive around people, and   want to spend your summer at the heart of the boating experience on Lake   Simcoe — we’d love to hear from you.

Send your resume to: hello@grandharbourmarina.ca

We thank all applicants. Only those   selected for an interview will be contacted.